We want you to be happy. If you wish to return or exchange an item that was purchased on our website, please email us at within 30 days from receiving your order. We will address your request promptly.

*Protect My Shoes items that are not purchased from the website may not be processed by us.

Please note that an item that is being returned or exchanged must be in the same original condition in which it was received by the customer.

The shipping cost for return items are to be incurred by Protect My Shoes because we always want to make your shopping experience with us a pleasant one. :)

Once we receive your returned item(s) to the specified address below, we will notify you by email and process the request within 7 business days.

Address for Returns & Exchanges

Protect My Shoes

7700 Congress Avenue, Suite 1106

Boca Raton, FL 33487