Returns & Exchanges

We want you to be happy. If you wish to return or exchange an item that was purchased on our website, please email us at within 10 days from receiving your order. We will address your request promptly.


Protect My Shoes items that are not purchased from the website may not be processed by us.


Please note that an item that is being returned or exchanged must be in the same original condition in which it was received by the customer.


The shipping cost for return and exchanged items are to be incurred by the customer.


Once we receive your returned piece, we will notify you by email and process the request within 7 business days.